Terms of Service

Acceptance of terms

By creating an account or using Namos Desk, you agree to these terms. If you use it on behalf of an organization, you confirm you can bind that organization.

Accounts

You are responsible for the accuracy of your account information, for keeping your credentials secure, and for activity under your account. Tell us promptly about any unauthorized use.

Acceptable use

• Do not use the service to break the law or infringe the rights of others.
• Do not upload malware, attempt to gain unauthorized access, or disrupt the service.
• Do not scrape, resell, or reverse engineer the service except as the law allows.
• Do not submit special category personal data (such as health data) to the service.

Your content

You keep ownership of the content you submit. You give us a limited license to host, process, and display it only as needed to run the service for you. You are responsible for having the rights and consents needed for the content and for the personal data you collect from your own users.

Fees and billing

Paid plans are billed in advance through our payment processor at the price shown when you subscribe. Fees are non-refundable except where required by law. You can cancel at any time and the plan continues until the end of the paid period.

Privacy and data processing

Our Privacy Policy describes how we handle personal information. Where we process personal data on your behalf, our Data Processing Agreement applies, and our current subprocessors are listed on our website.

Intellectual property

Culturefiy LLC and its licensors own the service, including its software, design, and branding. These terms do not transfer any of that ownership to you.

Availability and changes

We work to keep the service available but do not guarantee uninterrupted access. We may change or discontinue features, and will give reasonable notice of material changes where we can.

Termination

You can stop using the service at any time. We may suspend or terminate access if you breach these terms or misuse the service. On termination, your right to use the service ends and we handle your data as described in the Privacy Policy and DPA.

Disclaimers

The service is provided "as is" and "as available", without warranties of any kind, to the extent permitted by law. AI-generated suggestions may be inaccurate and should be reviewed before you rely on them.

Limitation of liability

To the extent permitted by law, Culturefiy LLC will not be liable for indirect, incidental, special, or consequential damages, and its total liability is limited to the amount you paid for the service in the 12 months before the claim.

Governing law

These terms are governed by the laws of England and Wales, and disputes will be resolved in its courts, except where local law requires otherwise.

Changes to these terms

We may update these terms. We will change the "Last updated" date and, for material changes, notify account holders. Continued use after changes means you accept them.

Contact

Questions about these terms: team@namoslabs.com.